Solved: I thought u had to b 18 to get a phone contract

Anonymous · ‎19-09-2017

I've got a new SIM only contract but the age restrictions are still active

MI5 · ‎19-09-2017

O2 help here for removing restrictions
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

adamtemp64 · ‎19-09-2017

Unfortunately many people give phones to minors pop into an O2 store with Id or ring 202 to get it removed

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MI5 · ‎19-09-2017

O2 help here for removing restrictions
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-09-2017

Ah the old age verification issue. Follow above advice from @MI5

Martin-O2 · ‎20-09-2017

Hey @Anonymous welcome to the O2 community! If you follow the above advice you should be able to get the restructions removed with no issues. If you have any problems or further questions please let us know.

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