I payed first time 300 £ i can put on my bill ?

[MisteriXD]

Hello i payed first time in 23 November 2019   300£  i can put that on my bill  ?  my email  marianxd542**Personal info**

[Cleoriff]

@MisteriXD 

Are you talking about a deposit?

[O2Stacey]

Hi @MisteriXD 

Please click on the link. Here you will find info on how deposits are refunded. https://www.o2.co.uk/help/account-and-billing/refunds

Hope this helps 

Stacey