on 14-01-2021 02:29
on 14-01-2021 04:07
on 14-01-2021 04:07
@Dannyguitar You'll have to call customer service: Guide: Coronavirus Community Help and Support
Alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am