on 31-05-2024 22:57
Eariler today i set up to pay for the iphone 15 pro on a monthly payment i had the contract via email and the money left my account but ive had no dispatch email no tracking number or order ref and when i log into my O2 the order isnt showing im very confused and slightly worried
on 31-05-2024 23:01
Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.
on 31-05-2024 23:24
Your payment will be pending until your order is accepted by O2.
If not accepted, it will be returned to your account in line with your bank's policies.