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Level 1: Joiner
Posts: 1
Registered: ‎07-11-2019

I ordered a phone and sim but its not iny orders

I ordered a phone amd sim but ita not in my orders
Level 29: Intuitive
Posts: 1,264
Registered: ‎02-07-2013

Re: I ordered a phone and sim but its not iny orders

Hi @Thomasmccartney it will only show in your orders once its been processed. When did you place the order?
Posts: 111,945
Topics: 563
Solutions: 14,868
Registered: ‎04-04-2012

Re: I ordered a phone and sim but its not iny orders

@Thomasmccartney 

You may have been referred for credit checks so call customer service to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,379
Registered: ‎18-02-2016

Re: I ordered a phone and sim but its not iny orders

Hey @Thomasmccartney is your recent order showing up now? 

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