Solved: I ordered a new sim yesterday a PAC code as prompt...

Owencaldecott · ‎12-11-2020

I ordered a pay monthly sim yesterday that came today, I entered a PAC code does my number change automatically?

MI5 · ‎12-11-2020

You should have been text a date for the changeover.

If you haven't been told, resend the form here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎12-11-2020

@Owencaldecott

You should have been text a date for the changeover.

If you haven't been told, resend the form here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-11-2020

It should do @Owencaldecott

Keep rebooting your phone

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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I ordered a new sim yesterday a PAC code as prompted to keep my old number, does it change automatic

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