I need to claim my monthly bill back from my employer in Germany?

[Marshy63]

Hi

I need to claim my monthly bill back from my employer in Germany.The account is set up under my name and adress in the UK.They need the invoice or an invoice with their name and address?

[MI5 · Accepted solution]

@Marshy63 

I doubt that's possible but you need to check with O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

[madasaf1sh]

@Marshy63

This isn't possible as the bill is sent to the name on the account and their address.

If they want to go down this route they will need to setup an account using a UK registered business with o2.

[Bambino]

@Marshy63 See if this guide is of any help to you: How do I get to the 'Download Bill' page? (o2.co.uk)

As the account is in your name, you can forward the bills to your employer, but I'm reasonably certain that it it cannot be changed to reflect their name and address.