I need return for repair address

[Shropshirelass7]

I need a return for repair address for 02, I've been waiting 3 weeks for either a labelled jiffy or a QR 

I've rang 02 about a million times, yes it's in the post, yes I'll email you a QR, three weeks later still waiting...someone please help

[Cleoriff]

@Shropshirelass7 

I'll ask @O2Emma if she can help you. It's pointless and frustrating waiting this amount of time.

@O2Emmacan you help here please?

[O2Emma]

Hi @Cleoriff I will pick this up thanks.

[O2Emma]

Hi @Shropshirelass7  I will send you a private message to look into it for you.

[Cleoriff]

Thanks @O2Emma 😊