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I need change payment dates

Bartolomej
Level 1: Joiner
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I need change payment dates
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O2Karl
O2 Support
O2 Support
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Hi @Bartolomej 

That is not problem, the only channel that can change your billing date is over the phone, we are busier than usual at the moment so might have difficulty getting through.

You can contact O2 on 202, which is a free call; you can also reach out to web chat and see if they can help. Web Chat is available on the O2 website from time to time, and you can access it by browsing the site and waiting for a pop-up.

I am also tagging @O2Lisa who works for O2 and might be able to assist you. 

 

Hope this helps. 

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Message 2 of 5
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O2Karl
O2 Support
O2 Support
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Registered:

Hi @Bartolomej 

That is not problem, the only channel that can change your billing date is over the phone, we are busier than usual at the moment so might have difficulty getting through.

You can contact O2 on 202, which is a free call; you can also reach out to web chat and see if they can help. Web Chat is available on the O2 website from time to time, and you can access it by browsing the site and waiting for a pop-up.

I am also tagging @O2Lisa who works for O2 and might be able to assist you. 

 

Hope this helps. 

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Message 2 of 5
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O2Lisa
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Hi, thanks for the tag @O2Karl, I will private message you now @Bartolomej.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
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O2Karl
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No problem @O2Lisa have a great day. slight_smile

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Message 4 of 5
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O2Lisa
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Thanks @O2Karl, you tooslight_smile

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 5 of 5
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