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Level 1: Joiner
Posts: 14
Registered: ‎06-05-2020
Accepted Solution

I need change payment dates

I need change payment dates
O2 Support
Posts: 280
Registered: ‎18-06-2020

Re: I need change payment dates

Hi @Bartolomej 

That is not problem, the only channel that can change your billing date is over the phone, we are busier than usual at the moment so might have difficulty getting through.

You can contact O2 on 202, which is a free call; you can also reach out to web chat and see if they can help. Web Chat is available on the O2 website from time to time, and you can access it by browsing the site and waiting for a pop-up.

I am also tagging @O2Lisa who works for O2 and might be able to assist you. 

 

Hope this helps. 

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Posts: 260
Topics: 0
Kudos: 27
Solutions: 8
Registered: ‎08-03-2017

Re: I need change payment dates

Hi, thanks for the tag @O2Karl, I will private message you now @Bartolomej.

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

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O2 Support
Posts: 280
Registered: ‎18-06-2020

Re: I need change payment dates

No problem @O2Lisa have a great day. Smiley Happy

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Posts: 260
Topics: 0
Kudos: 27
Solutions: 8
Registered: ‎08-03-2017

Re: I need change payment dates

Thanks @O2Karl, you tooslight smile

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

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