on 06-07-2020 16:40
on 06-07-2020 16:45
on 06-07-2020 16:45
06-07-2020 20:43 - edited 06-07-2020 20:49
06-07-2020 20:43 - edited 06-07-2020 20:49
hi @Mariola,
I would give our customer services a call on the numbers below as they would best inform you as to maybe why you can't ring abroad.
202 on your O2 device
0344 809 0202 on a landline
Or use myO2 on our app or online to access your account.
Normally the common issue is you have a bar on your account where you may have a £0 spend cap. But our customer service team would have a look into this.
If theres anything else you would like to ask, you're more than welcome to reply to this message.
Thanks
Will