I'm appalled at the number of automated calls I receive approaching my bill payment day

[Robertsmith]

I'm appalled at the number of automated calls I receive approaching my bill payment day. Literally had 4 calls in a matter of 2 hours from the O2 automated system 0330 123 number requesting I pay my bill straight away otherwise I would be paying £3.50 extra on my monthly bill. I was dealing with a death in the family at the time and to be hounded by calls one after the other even when I declined them is absolutely discussing.
O2, I have been with you for over 10 years now and your device has totally gone to sh*t.
I will be changing contracts as soon as possible.
Mr smith

[MI5]

@Robertsmith 

I sympathise for your loss but unfortunately the computer doesn't know your circumstances, so will chase everyone the same for late payment.

[Bambino · Accepted solution]

@Robertsmith  Sorry for your loss, but this is not O2. This is a customer community. Ways to contact customer service are here: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

To avoid annoying calls like that, maybe you should consider setting up a Direct Debit. 

[Josh261995]

This is just the O2 community forum, you need to contact O2 customer services about your issue, the number is 202 (im sure it is) - it may be worth setting up a direct debit to avoid this happening in the future.

Also, sorry for your loss.