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I lost my sim

86
Level 1: Joiner
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Hello my name is Gheorghe. And I lost my sim can I have another one please...?
xxxxxxxx This Number I lost please send another sim. Have good day

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
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Registered:

Guide: Lost or Stolen O2 Device? - How to Report it 

You need to call O2.

All numbers are in this guide

You can use Skype from your PC to call the free numbers if you have no phone available

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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86
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks I wait
Message 2 of 4
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86
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
🤙🏼
Message 3 of 4
482 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Guide: Lost or Stolen O2 Device? - How to Report it 

You need to call O2.

All numbers are in this guide

You can use Skype from your PC to call the free numbers if you have no phone available

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Message 4 of 4
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