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I left o2 a while ago and today I got a text - HELP

Kelzy
Level 1: Joiner
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I left o2 a while ago and today I got a text saying from April they will be increasing my airtime bill. I have paid off my contract and device plan,

Firstly, what the hell?

Secondly, why?

 

I also have no access to my o2 app, since I changed network

 

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MI5
Level 94: Supreme
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@Kelzy 

Clearly a glitch so just ignore it.

BTW your new network will also message you with the same details as they all put the prices up every April.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127569 Posts
  • 614 Topics
  • 22197 Solutions
Registered:

@Kelzy 

Clearly a glitch so just ignore it.

BTW your new network will also message you with the same details as they all put the prices up every April.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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