on 03-12-2024 20:59
on 03-12-2024 21:09
Hello @beeaird
Very sorry
We are a customer based community so we don't have access to accounts nor are we able to change the O2 or Amazon rules.
You could try reaching out to o2
Here Guide: How to find help & contact O2
on 03-12-2024 21:12
That's bad luck but O2 are not known for flexing the rules on this.
Guide: Adding and removing O2 Extras