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Anonymous
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I have two phones but want to pay one phone bill separately...

Like the title says, is it possible to do this? If so, how would I go about doing it? Thanks.

Posts: 88,497
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Registered: ‎04-04-2012

Re: I have two phones but want to pay one phone bill separately...

If you are asking to separate 2 combined accounts it's not possible to do until one contract ends, then you can unlink it from the other.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: I have two phones but want to pay one phone bill separately...

Sorry for the late reply but no not unlinking the accounts but merely paying the bill for a specific phone number, instead of both of the combined numbers.

Posts: 88,497
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: I have two phones but want to pay one phone bill separately...

Not, once combined it's not possible to split them until one contract ends, as I said above.
If you want separate accounts you would need to set up a new one and not add to your existing which you won't be able to do until renewal time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Registered: ‎04-01-2009

Re: I have two phones but want to pay one phone bill separately...

Someone else had this problem and if I remember correctly O2 said they couldn't do anything without without paying off one account. I believe it was sorted out eventually after much messing but I can't remember what they actually did. Seems one was a works account and he needed seperate bills. Perhaps someone can remember the thread?