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I have paid my bill

Dawn1
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Hi 02 I have paid most off my bill and hoping I can get my services put back on
Message 1 of 7
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MI5
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@Dawn1 

You'll need to call payment management Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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You need to call them


Try these numbers
0800 977 7337
0800 587 4005

You can reach the Payment Management team on 0800 902 0217
or 08005884213
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
You can try calling using Skype
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am

Message 3 of 7
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02-user
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Hi O2 I payed my overdue bill early hours this morning and I still carnt make calls/text or use my data.
I havnt got access to another devise to contact you l.
How can my issue be sorted many thanks Kieran.
Message 4 of 7
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02-user
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I have no home phone or access to another device.
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Bambino
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@02-user 

You can try calling using Skype on 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I DO NOT WORK FOR O2



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02-user
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Ok thank you
Message 7 of 7
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