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I have not received a sim.How do I talk to someone

confused-of-ken
Level 1: Joiner
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on ‎19-05-2020 15:40 - last edited on ‎22-05-2020 16:38 by

on ‎19-05-2020 15:40 - last edited on ‎22-05-2020 16:38 by

I have a payg sim. I was contacted and offered a pay monthly sim. I accepted £35 a month unlimited. 

The sim has not arrived.  I am trying to navigate my way around the website to correct this.  I haven't found a way.  Can someone help.

 

 

[Edit: topic title clarified]

 

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jonsie
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on ‎19-05-2020 15:43

on ‎19-05-2020 15:43

You will need to call

contact numbers here

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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