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I have no service on my phone

Anonymous
Not applicable

 but before you all tell me about the current troubles....last night my old telephone number from virgin was ported over from my old phone ( i know it has been done because my old phone now has no service)  Unfortunately  my new phone doesn't either. On my new phone, under settings> network it says SIM not provisioned....what does this mean and is it the problem?

 

thanks

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Anonymous
Not applicable

I had exactly the same problem. Phone finally connected to network last night after 2 days without any service, but could only make outgoing calls and texts. Have just rung my phone from landline and its working! So I am fairly sure yours will resolve itself. Eventually. But very frustrating in the meantime.

Message 11 of 13
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Anonymous
Not applicable

I finally got the service.....except for 3g (sorry, i should have 'closed' this earlier but i work nights and my brain doesn't function well during the week tongue )

Message 12 of 13
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jonsie
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Message 13 of 13
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