I have my phone stolen

[Anonymous]

hey

can you please give me some advice

my phone has been stolen in gran canaria two days ago , now im london

shall i give my IMEI number to the police in order to find out the thief?

lucas

[MI5 · Accepted solution]

You need to call O2 immediately and report it. They will block your phone and account.
You are responsible for any charges until you do this.....

[Anonymous]

O2 will also send you a replacement SIM card. When you recieve it you'll need to ring them back to lift the bar off it.

If you stored any password info on the phone and it was nit password protected then change then now.

Accept your phone has gone. It's rare that it'll be traced. An imei block will be put on it which will take hhold if the phone comes into the UK.

[Anonymous]

After you notify o2 and report the phone was stolen to the police, make sure you notify your insurance company if your phone was insured

[perksie]

I do hope you called O2 immediately as a stolen phone can be worth more than a credit card and the bill could be enormous unless you're on P & G.

[MI5]

Hopefully it was a PAYG phone as I feel O2 have no knowledge of the theft thus far........

[Anonymous]

When I lost my phone, I've contacted my carrier first thing

You'd think people would do that straight away..

[Bambino]

I have a bad feeling about this one....

[MI5]

Indeed, as do I 😞

[perksie]

Me too, this should have been reported both to O2 and the Spanish police two days ago!