Solved: I have killed my phone

Dianns · ‎28-09-2018

Yeah classic dropped it down loo!!! Only paid 2 months so £300.00 left to pay! What is cheapest way to get a new phone ?

MI5 · ‎28-09-2018

Sell your old phone as spares or repairs and pay off your device plan, you can then upgrade immediately to a new phone.
Maybe think about insurance for the next phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-09-2018

Sell your old phone as spares or repairs and pay off your device plan, you can then upgrade immediately to a new phone.
Maybe think about insurance for the next phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎28-09-2018

Check your home insurance to see if you are covered for personal items.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎01-10-2018

Sorry to hear about your phone @Dianns! 😞 Have you made any progress with this? Any help from the above suggestions?

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