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I have just gone through upgrade process and can't find the details to confirm my order

Anonymous
Not applicable

on ‎15-12-2014 16:44

on ‎15-12-2014 16:44

I've just upgrade via a lovely lady on website but I can't seem to find where I need to confirm my order
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Anonymous
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‎15-12-2014 16:48 - edited ‎15-12-2014 16:49

‎15-12-2014 16:48 - edited ‎15-12-2014 16:49

Hi

It can take a few hours to come through via email but also check any spam folders and in your myo2 under my orders (I think)

If your worried then re contact O2 Customer Services. 202 for Contract. 4445 for PAYG.
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎15-12-2014 16:51

on ‎15-12-2014 16:51

Were you instructed to somehow confirm your order?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to Anonymous

on ‎18-12-2014 14:48

on ‎18-12-2014 14:48

Hi @Anonymous and welcome to the community!

I'm glad to hear that you were well advised on chat, have you been able to find your confirmation order?

Let us know if  there is anything else we can help you with.

 

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