15-12-2014 16:48 - edited 15-12-2014 16:49
It can take a few hours to come through via email but also check any spam folders and in your myo2 under my orders (I think)
If your worried then re contact O2 Customer Services. 202 for Contract. 4445 for PAYG.
on 15-12-2014 16:51
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-12-2014 14:48
Hi @Anonymous and welcome to the community!
I'm glad to hear that you were well advised on chat, have you been able to find your confirmation order?
Let us know if there is anything else we can help you with.