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Level 1: Joiner
Posts: 2
Registered: ‎16-12-2018
Accepted Solution

I have contract sim but want to keep my pay as you go number

I have contract sim but want to keep my pay as you go number How do I do this

Posts: 87,744
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Registered: ‎04-04-2012

Re: I have contract sim but want to keep my pay as you go number

[ Edited ]

Hi @Suzy-69 

You need to contact customer services http://www.o2.co.uk/contactus and ask them to migrate your number for you.

You can also transfer any credit to your contract account and if you have any rewards saved, claim them first or you will lose them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎16-12-2018

Re: I have contract sim but want to keep my pay as you go number

Thank you
Posts: 70,011
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Registered: ‎04-01-2009

Re: I have contract sim but want to keep my pay as you go number