I have been over charged by scam phone number since I join o2 in 2020 from June

[Bad1-Experience]

   I have been over charged by scam phone number since I join o2 in 2020 from June.

 I have never use this number. I have join o2 to save money because i don't use my mobile.

[Cleoriff]

Hi @Bad1-Experience 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

[MI5 · Accepted solution]

@Bad1-Experience 

That number is when your phone converts an SMS message to MMS because you have entered a subject line in your text message. 

Either that or you sent a SMS as an email. Again because of the subject line. 

Guide: Accidental MMS Sending and How to Avoid it