Solved: I have a 2 year contract with a 5S phone ,I though...

Anonymous · ‎10-07-2016

After paying 24 payments on a two year contract i expected my payments to drop, but they have not , why?

MI5 · ‎10-07-2016

Are you not on refresh?
They should drop if on refresh but if not your contract will just roll on monthly until you cancel or change either by upgrading or going sim only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-07-2016

Are you not on refresh?
They should drop if on refresh but if not your contract will just roll on monthly until you cancel or change either by upgrading or going sim only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-07-2016

Sounds like you are on a standard contract. If you are on Refresh you'd only be paying for the airtime plan now. Where did you get the contract from

O2

I have a 2 year contract with a 5S phone ,I thought after 24 payments my bills would drop, but no

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