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Level 1: Joiner
Posts: 1
Registered: ‎12-10-2018
Accepted Solution

I have 2 different numbers

I have recently bought a new monlthy contract and have a a new number, 2 weeks later i bought a new phone which also has given me a contract and a new number how do i cancel the first one

Posts: 115,779
Topics: 571
Solutions: 15,903
Registered: ‎04-04-2012

Re: I have 2 different numbers

[ Edited ]




If still inside 14 days you can cancel under the change of mind policy but if out side of 14 days you need to pay the entire contract or device plan.
Some help links.



I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: I have 2 different numbers

Hey @eden, how are you getting on with this? Did the links @MI5 shared above help?

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