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Anonymous
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I fitness extra charges

Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!
Posts: 88,536
Topics: 533
Solutions: 11,467
Registered: ‎04-04-2012

Re: I fitness extra charges

Some other threads here https://community.o2.co.uk/t5/Discussions-Feedback/iFitness-charges-on-bill/m-p/1024582/highlight/tr...

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/ifitness-app/m-p/1034039/highlight/tr...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 73,284
Topics: 688
Registered: ‎14-01-2013

Re: I fitness extra charges

That's good news anyway @Anonymous Smiley Wink

*The Game Is On*


Community Manager
Posts: 5,854
Registered: ‎23-07-2014

Re: I fitness extra charges


@Anonymous wrote:
Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!

Hi @Anonymous welcome to the forum! Smiley Happy Thanks for posting your experience, that's helpful to know!

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Level 1: Joiner
Posts: 2
Registered: ‎01-03-2019

Re: I fitness extra charges

I notice that the posts are a couple of years old, well, nothing has changed! I'm terrible at checking my bills, they just get paid but today I got a messege from o2 asking about my recent purchase. well I haven't made any so I rang them up, and I Fitness have been scamming me since April and owe me £138! O2 have said they'll get my money reimbursed but I'll not hold my breath. but what i will do is bombard them with complaints (and check my bills from now onpensive

Posts: 70,355
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: I fitness extra charges

+1 for the search box!

The answer's exactly the same unfortunately, as O2 continue to allow this scam.