I fitness extra charges

Anonymous · ‎16-03-2017

Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!

MI5 · ‎04-04-2012

Some other threads here https://community.o2.co.uk/t5/Discussions-Feedback/iFitness-charges-on-bill/m-p/1024582/highlight/tr...

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/ifitness-app/m-p/1034039/highlight/tr...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Cleoriff · ‎14-01-2013

That's good news anyway @Anonymous

*The Game Is On*

Marjo · ‎23-07-2014

@Anonymous wrote:
Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!

Hi @Anonymous welcome to the forum! Thanks for posting your experience, that's helpful to know!

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Gargoyle · ‎01-03-2019

I notice that the posts are a couple of years old, well, nothing has changed! I'm terrible at checking my bills, they just get paid but today I got a messege from o2 asking about my recent purchase. well I haven't made any so I rang them up, and I Fitness have been scamming me since April and owe me £138! O2 have said they'll get my money reimbursed but I'll not hold my breath. but what i will do is bombard them with complaints (and check my bills from now on)