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I fitness extra charges

Anonymous
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Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!
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MI5
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Some other threads here https://community.o2.co.uk/t5/Discussions-Feedback/iFitness-charges-on-bill/m-p/1024582/highlight/tr...

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/ifitness-app/m-p/1034039/highlight/tr...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Some other threads here https://community.o2.co.uk/t5/Discussions-Feedback/iFitness-charges-on-bill/m-p/1024582/highlight/tr...

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/ifitness-app/m-p/1034039/highlight/tr...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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That's good news anyway @Anonymous wink

Veritas Numquam Perit

Girl in a jacket
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Marjo
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@Anonymous wrote:
Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!

Hi @Anonymous welcome to the forum! slight_smile Thanks for posting your experience, that's helpful to know!

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Gargoyle
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I notice that the posts are a couple of years old, well, nothing has changed! I'm terrible at checking my bills, they just get paid but today I got a messege from o2 asking about my recent purchase. well I haven't made any so I rang them up, and I Fitness have been scamming me since April and owe me £138! O2 have said they'll get my money reimbursed but I'll not hold my breath. but what i will do is bombard them with complaints (and check my bills from now onpensive

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jonsie
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+1 for the search box!

The answer's exactly the same unfortunately, as O2 continue to allow this scam.

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