Hello just was wondering why this like a honesty company make me a foll My contract has finished 6.9.2011 after we were calling to call center where some stupid idiot tell us everything is fine and your contract has finished 😞 of course was only mind in his head then we called again and another clever person told us your contract has finished Now I got invoice like I have still contract 😞 My question is why this company try still rip of us the saddest thing is I have got business contract too and hey do not care about I am a f customer for them I was writing to ombudsman but he told we need wait 8 weeks yep that is style how capitalist make debt people from honesty maybe we will need this time no only 35 but 3x 35 f o2 company promise when my business contract finish I will never take anything from them !!!
hope someone will wake up while reading this post f O2
Nobody from o2 is going to read it, us customers are just going to try to. Did you actually ask to cancel or just ask if your contracted period is up. Mine has been since July but as I am happy with it I have just left it running. Once you are finished with tied in period if you want to finish the contract you still have to actively do it. But on the rolling contract you just have to give 30 days notice.
It sounds to me that you've not actually given notice to cancel your contract? The call centre operatives have confirmed you're no longer within your commitment period, not that the account has been disconnected.
I concur, you talk about being told your contract ended, but you make no mention of asking for it to be closed? It doesn't look good you calling a person a stupid idiot if you have made such a basic mistake.
Call them in the morning. If you haven't given 30 days notice to end your contract, it will just keep rolling over on a month by month basis on exactly the same tariff as you have now. O2 are not mind readers, lots of customers just let their contract expire and stay on a monthly rolling contract as their tariff may be better than anything available on a new contract.