I don't have any products or services in this My o2 account, but I do!

[geemac41]

The o2 app says isn't available to me and the web page says I don't have any products or services in this My o2 account.

I've been with o2 for years, what's happening?

Gerry

[madasaf1sh · Accepted solution]

@geemac41 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone