on 14-12-2014 12:55
I agree this is all relevant. Live chat should only be used for the simplest of questions and even then you would be wise to check the answer on here or by calling customer service.
You could debate this forever but I agree with the comment about supporting UK jobs and recommending chat. OK trying to be helpful but UK jobs have long since gone overseas.
on 14-12-2014 13:26
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)