Solved: Re: I did not order this plan

mhl · ‎06-10-2023

I am being charged for a plan and phone I did not order these they are a result of a spam and fraud attack

will you cancel these chages

Enlli · ‎06-10-2023

This is not O2 but a community of customers

You need to speak directly to O2 on 202 or 0344 809 0202.

Also speak to your bank in case your financial details have been compromised

Follow the advice in these links

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎06-10-2023

This is not O2 but a community of customers

You need to speak directly to O2 on 202 or 0344 809 0202.

Also speak to your bank in case your financial details have been compromised

Follow the advice in these links

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎06-10-2023

@mhl As well as reporting this to O2 you need to report it to the police: https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

Oxonian · ‎06-10-2023

Unfortunately, another priority for you is to change all of your passwords - all of them !

jonsie · ‎06-10-2023

This could be a long drawn out process

Just saying.....

O2