I did not order anything

[Hmv02]

How come I got an email to review popcorn pass paym 24 mnth 2018 when I haven't ordered anything.

[Cleoriff · Accepted solution]

Hi @Hmv02

The popcorn pass is a free gift offered when you purchase certain new devices. It allows you access to certain cinema tickets https://www.popcornpass.co.uk/faqo2

Terms and conditions here

https://www.o2.co.uk/termsandconditions/rewards/free-popcorn-pass-membership-terms-and-conditions

[Hmv02]

Thanks for clarification.

[Cleoriff]

No problem @Hmv02

Enjoy the pass

[MI5]

So do you actually have a popcorn pass @Hmv02 ?

[Hmv02]

I don't think so, don't remember getting one.

[MI5]

Must have been requested from you in error then I guess.....

[Hmv02]

Except I don't have one🤔. Can't review something I haven't got.

[Cleoriff]

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@Hmv02 wrote:
Except I don't have one🤔. Can't review something I haven't got.

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No you can't. However it is a free cinema pass, so if you want clarification, you could contact customer services 

https://www.o2.co.uk/contactus