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I cancelled a number, but i'm still being charged for it

NeilHamilton19
Level 1: Joiner
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why am I still being charged for 3 numbers when I cancelled one of them ? maybe i should just cancel my o2 account all together.

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Cleoriff
Level 94: Supreme
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Hi @NeilHamilton19 

 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112521 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

Hi @NeilHamilton19 

 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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