I can't use my data?

[Anonymous]

So i topped up my phone and I have 100mb of data to use, however It's not letting me onto the internet when i am out. What do i need to do? is there something i need to activate?

[Bambino]

What phone do you have? Have you gone into your settings and turned Mobile Data on? 100MB won't get you very far.

[MI5]

Also check your apn's against those listed here for all types of phones http://www.geeksquad.co.uk/articles/o2-apn-settings

[Anonymous]

Yeah i didn't need ot for much, but it's useful when i need to use it. I have a blackberry.

[MI5]

Which BB as some of them need a specific bolt on?

[Anonymous]

@Anonymous   Hi - forgive the silly question -  you did check that Mobile Data is enabled?

[Anonymous]

It's the blackberry curve 8520, my iPhone 5 sadly is no longer with me so now i have had to revert back to my blackberry and i dont have a clue how to set anything up on it.

[MI5 · Accepted solution]

Right, so you will need a BB bolt on for that phone and CS will need to switch the data tariff on your account too.
Give them a call 4445 for PAYG CS.

[Bambino]

http://demos.blackberry.com/8520/na/us/gen/

[MI5]

Some more help here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...
and you will need to set up BIS here https://bis.eu.blackberry.com/html?brand=o2mailuk