I can’t make any call or text messages

[audrabarlow]

I can’t make or receive phone calls or text messages I cannot get hold of O2 because they Keep trying to send me a code via text which I can’t access customer text is not working. Please will you help me solve this problem as I need my phone for work

[Enlli]

Guide: How to find help & contact O2 

As you have Internet the social media route may be best

[Bambino]

@audrabarlow If you need to speak to customer service, download Skype: Guide: A Guide to Skype 

Call free on 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)