Solved: I can't identify a purchase made to Paypal

tim1054 · ‎13-02-2023

I have reviewed my recent bill and there is a £11.99 payment to Palpal that I can't identify. In addition all my data allowance has been used up this month which usually never happens

MI5 · ‎13-02-2023

@tim1054

You need to check with Paypal as O2 just pass on charges received.

Check with customer services regarding your data use or look in the log on your phone.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-02-2023

@tim1054

You need to check with Paypal as O2 just pass on charges received.

Check with customer services regarding your data use or look in the log on your phone.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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