I can’t get into my o2 the wrong number shows up and I’m abroad haven’t been able to use my phone

[Sarahoakhill37]

I can’t get into my o2 as wrong phone number appears 

I’ve been in Egypt for 4 days and haven’t been able to use my ohone

i I want to pay the bill 

[Bambino]

@Sarahoakhill37 

Download Skype Guide: A Guide to Skype to speak to the Payment Management Team for free on +44800 902 0217 When you do speak to them, arrange a Direct Debit to avoid this happening again.

The opening times are:

Monday to Friday – 8am to 8pm UK Time

Saturday – 8am to 6pm UK Time
Sunday – 9am to 6pm UK Time

https://www.o2.co.uk/help/account-and-billing/payment-support