I can't access my account

[Fan2024]

I can't access my account even after changing my password!!!!!Q

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Oxonian]

If you are using the app @Fan2024, you could try accessing online at :-

https://mymobile.o2.co.uk/

If you are using the app, try deleting it, rebooting your 'phone and then reinstalling the app. 👍