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I applied for 0% on a Nintendo switch

Breeze1
Level 1: Joiner
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on ‎07-11-2024 20:01

on ‎07-11-2024 20:01

I applied for 0% on a Nintendo switch, it took the payment before the credit check, then the page crashed. The payment has gone out, and I had to reload the page and lost where I was in the process. Now I have to make the payment again to move forward with the transaction? 

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MI5
Level 94: Supreme
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on ‎07-11-2024 20:05

on ‎07-11-2024 20:05

@Breeze1 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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