I am unable to use my Amazon Prime extra
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on 20-03-2024 20:07
I had an Amazon Prime benefit for the past 6 months. I have upgraded my account and as part of it, I was given 6 months of Amazon Prime Extra. When I try to redeem it, ı get the following error on Amazon website. When I asked them, they said I should ask O2.
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on 20-03-2024 20:09
Has your current Amazon membership actually ended and did you cancel the recurring payment after the 6 months free?
Guide: Adding and removing O2 Extras
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on 20-03-2024 20:23
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on 20-03-2024 20:23
When I look at my extras, there is no active one.
You don't have any active Extras on us. You can add more Extras to your monthly bill whenever you like.
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on 20-03-2024 20:49
You may need to use a different email address to sign up again then
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-03-2024 20:54
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on 20-03-2024 20:54
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on 20-03-2024 21:24
OP has no active offers, but in the past, alternative email addresses have been required.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

