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I am being over charged

Anonymous
Not applicable

3 months ago I decided to buy an o2 contract which involved unlimited texts and calls with 1gb of data each month.. For the last 2 month I have been over charged by £10+ with no reasoning even when I look online there is nothing that says why they have overcharged me! Help...

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Bambino
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You can call Customer Services for free on 202 from your mobile. Hopefully they will be able to sort this out for you.

I DO NOT WORK FOR O2



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MI5
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If there is nothing showing in your bill breakdown in "My O2" give CS a call on 202 (it's a free call).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
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in myo2 when you look at the bill there should be an option to see a detailed break down .

 

Or ring o2 202 (free) and ask what the charges are for.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
Level 84: Resplendent
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Registered:

You can call Customer Services for free on 202 from your mobile. Hopefully they will be able to sort this out for you.

I DO NOT WORK FOR O2



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