I am being charged weekly for purchases I have not made.

[francesdarby]

I have been charged £18 for extras I have not ordered and do not want  I don't even know what they are about.  I should not be charged when I have not authorised these payments.  How can I stop them, and pevent them appearing again?  Surely I cannot be charged for something I have not requested or authorised?  £3 has been charged on 9/2, 16/2. 23/2 for something called SPTwo (Health), and £3 charged on 12/2, 19/2 and 26/2 for IFitness (App).  I don't even know what they are, and certainly have not requested or used this.  Surely it is illegal?  Please help!  

Delyse Phillips

[Cleoriff · Accepted solution]

Hi @francesdarby You may have inadvertently signed up for something via FB or another route. Have a look at the advice in this guide https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

IFitness is a common scam...plenty of threads on the forum about it....

One here https://community.o2.co.uk/t5/Discussions-and-Feedback/iFitness-charges-on-bill/td-p/1024582

Contact details for iFitness here. Give them a call and ask them to unsubscribe you and ask for a refund

http://i-fitness.in/contact-us.html

(Edited Spelling!)

[Bambino]

@francesdarby This is not customer service. Please follow the advice from @Cleoriff above.

[MI5]

All those free voucher offers you click on Facebook lead to this kind of thing so avoid them at all costs.
They are just scams and nothing is given away for free.