I am at the final stage of purchasing a phone and it keeps coming up "Invalid about You Details"HELP

[Anonymous]

I am a the final stage of purchasing a mobile I have been watching for some time and it keeps coming up

"Invalid about You Details" Help Please 

[MI5]

Check your address is correct including postcode and check card details match your registered address etc.
If the problem persists call cs in the morning http://www.o2.co.uk/contactus

[Cleoriff · Accepted solution]

Many people are having problems accessing MyO2 and various systems today. Try again tomorrow and if no joy then contact cs as advised above

[smc]

Yep same thing happening to me tonight, details all correct......must be system fault!

[jonsie]

Best option is to try this morning again and call them if necessary.

[Cleoriff]

As we now know, most of the O2 site was having major problems yesterday so lets hope it's all fixed today..

[MI5]

It works quite well when running without problems

[smc]

Fault still there today!

[MI5]

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@smc wrote:

Fault still there today!

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Have you tried clearing browser cache and cookies and starting over?

If that doesn't work, call CS or pop into your local store.

I ordered online Tuesday and it all went through fine.

[smc]

Tried different computers, browsers etc....clearly a fault at o2's end