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Level 1: Joiner
Posts: 1
Registered: ‎27-07-2019
Accepted Solution

I am abroad and have no service

I am abroad in Spain, I have No service... I have turned Data roaming on and took my SIM card in and out... I have also tried to manually connect to a network.. nothing seems to be working!
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Posts: 105,896
Topics: 554
Solutions: 13,946
Registered: ‎04-04-2012

Re: I am abroad and have no service

@Elise 

You may have a roaming bar on your account.

Contact live chat to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 29: Intuitive
Posts: 1,234
Registered: ‎02-07-2013

Re: I am abroad and have no service

@Elise what phone do you have as on some you will need to enable roaming on the handset as well
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: I am abroad and have no service

Good morning @Elise, and welcome to the community Wave

 

There are some useful suggestions above - did either of them help you get this working, or do you need some more help? 

 

Have a wonderful time in Spain! sun

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