on 15-06-2021 18:23
Solved! Go to Solution.
15-06-2021 18:35 - edited 15-06-2021 18:35
15-06-2021 18:35 - edited 15-06-2021 18:35
A PUK is individual to a sim.
You can get yours here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
but if you get a new sim, that PUK will be different.
You can get a new sim from any O2 store or by calling O2.
Numbers here Guide: Coronavirus Community Help and Support
What exactly is the phone asking for and is it an O2 phone?
15-06-2021 18:35 - edited 15-06-2021 18:35
15-06-2021 18:35 - edited 15-06-2021 18:35
A PUK is individual to a sim.
You can get yours here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
but if you get a new sim, that PUK will be different.
You can get a new sim from any O2 store or by calling O2.
Numbers here Guide: Coronavirus Community Help and Support
What exactly is the phone asking for and is it an O2 phone?
on 15-06-2021 18:35
Hi @Christy1
To get your PUK follow this guide PUK CODE
To unlock, check this Guide: Unlocking an O2 phone to use a different SIM card
Veritas Numquam Perit