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Huawei security issues

dondeesta
Level 1: Joiner
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Registered:

Hi. I have a Huawei Mate 20 pro which I bought from you back in March 2019. I'm due an upgrade in March 2021 but with everything going on with Huawei around the world I'm not very happy to continue using their products. Is there a way I can get an upgrade early at a lower cost due to Huawei issues?

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MI5
Level 94: Supreme
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Registered:

@dondeesta 

The only way is to pay off the device plan first then upgrade.

The phone is yours to sell on once paid for. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@dondeesta 

The only way is to pay off the device plan first then upgrade.

The phone is yours to sell on once paid for. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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LukasB
Former Staff
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Hey @dondeesta hope this helped and you found the info you were looking for.

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