Htc one contract deals & woes

[Anonymous]

Hi guys,

I'm on abit if a mission and I hope can help.

I'm looking to change phones, currently using a HTC HD2 and want to upgrade to the HTC One.

Using comparison sites such as uswitch I've found reasonable deals such as £27--300mins, unlimited text, 500mb Internet & unlimited bt open-zone.

When asking upgrades they didn't seem interested that I found this deal and offered me £37 with a hefty £70 cost for the phone.

Anyone know why they wouldn't match there own deals ?? Or have any tricks or tips which may help

Many thanks pritch

[Anonymous]

A lot of times O2 will not match deals and its sometimes cheaper to go through third party's even on the same network not good but it's how it works most times

[MI5]

Independent phone shops & online stores don't have the same overheads as network providers and also will subsidise phone prices just to gain market share in selling new contracts. The network is the same O2 wherever you get the deal from so go with where ever you can find the cheapest deal....

[Anonymous]

Strange, I'm on that deal currently. Got it with my samsung galaxy s2 24months ago. Find it madness because O2 aren't the best deals. Not even sure if there best for coverage.

Are there any major downsides with using 3rd party phone company's ??

[MI5]

O2 review their own deals every year in March so what you had 2 years ago is no longer available. Unless you feel compelled to go directly with O2 just go for the cheapest deal - It's your money at the end of the day......

[Anonymous]

Haha I'm not compelled, but in fairness I was away offered good deals directly.

Got to add tho the deal I am currently on same minutes,text and Internet is still available through a 3rd party.

[MI5]

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@Anonymous wrote:
Got to add tho the deal I am currently on same minutes,text and Internet is still available through a 3rd party.

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Quite possible which is why I said "O2 review their OWN deals"

[Anonymous]

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@Anonymous wrote:
Strange, I'm on that deal currently. Got it with my samsung galaxy s2 24months ago. Find it madness because O2 aren't the best deals. Not even sure if there best for coverage.

Are there any major downsides with using 3rd party phone company's ??

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By 3rd party I presume you mean CPW/fones4u etc.?

There is usually a major upside to dealing with these guys, as the handset will be unlocked - i.e. no carrier bloatware and no waiting ages for the carrier (O2, Voda etc.) to 'test' software updates from the manufacturer

[Anonymous]

Yeah, mostly Internet based comparison sites like affordable movies and what not.

How about returns? Particularly difficult ?

Once the contract And phone us received would. Just deal with O2 as normal ?

[Anonymous · Accepted solution]

Personally I tend to avoid comparison sites, and also be wary of Amazon and the like - bought the wife a replacement sim-free Desire HD a while back from the afore mentioned site and it turned out to be for the far eastern market (though the phone works perfectly)

Not had to return anything other than with CPW, and they were no problem at all, and there's always a local store so you can deal in person if there's an issue.

The contract is with your chosen carrier, so you deal directly with them as if you'd purchased from them