How to turn off the voicemail?

[Anonymous]

Hi, 

Can anyone please guide me how to turn the voice mail off. I tried 1760 / 1750 and all the numbers o2 customer servise agents asked me to....but none of them worked.

I been speaking to O2 customer services from over a month now but apparently they have no solutions.

Will you please help me to turn voicemail off from my iphone 4?

Thank You So Much 

M Khan

[MI5]

Do you have tuGo installed ?

[Anonymous]

Hi MI5, 

I did have tugu installed but deleted this as per O2 advise, but still unable to turn off my voicemail.

What else I can do?

Thanks

M Khan

[perksie]

Corrected with new info.

 If that fails re-install TuGo and make sure you log out and delete the account before removing it.

[MI5]

It seems to be a problem that even if deleted, the lock on voicemail still exists. Try ##002# as this should cancel all diverts.

[Anonymous]

Hi All,

thanks for all your help, I did what you guys advised,,,but still voicemail is on. No Idea Why Can't O2 turn it off from their end?

Thanks

M Khan

[Anonymous · Accepted solution]

Hi Guys,

I called to O2 and asked for to speak to super visor in network team, who basically advised to re install the tugo> go to settings>delete account.

Then I dialed the number 1760. and its worked.

Thank You so Much guys for all your help

Kind Regards

M khan

[MI5]

Good tip - Thanks for that.

[perksie]

Great stuff, glad you found the answer.

[jonsie]

Great, that should help others with the same problem.