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Level 1: Joiner
Posts: 1
Registered: ‎07-08-2019
Accepted Solution

How to seperate accounts

I currently have 2 numbers registered to my account,  one is mine and one is my ex-partner.  I've been paying for both but am now in a position where she needs her own account and her number and bills transfering to it.  Is this possible and how do I go about it?

Thanks.

Posts: 71,811
Topics: 677
Registered: ‎14-01-2013

Re: How to seperate accounts

@Thinchap 

The contract for your ex partner needs to be paid off. She will then be in a position to apply for her own

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

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Community Manager
Posts: 5,662
Registered: ‎23-07-2014

Re: How to seperate accounts

Hi @Thinchap , Welcome to our community. Have a look at the above info and let us know if you have any additional questions about this (or anything else) that the community could help with. Smiley Happy

 

Cheers @Cleoriff  for your help! thumbsup

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